Mo Finans App

Let's make
your life
much easier

Have you ever thought that an app could be a real companion? Offering flexibility and more appropriate financial management? Mo Finans brings to you the best of credit management, where you can get an overview of your credit agreements and even more… wherever you are.

Flexibility

Options

Freedom

Management

With this finance app,
I can save time
on the go

Wherever you are.
Whenever you need it.

Your financial transactions with Mo Finans is super easy, fun, insightful and secure.

Financing

Always keep track of your finances: get to know how much money is available, what is your outstanding amount, and find your agreements to help you plan your next purchase accordingly.

Pay online

Or use Mo Finans app to pay off your credit card or make payments at your convenience, anytime, directly from your mobile or your PC.

Locate your Cim Finance counter

Locate easily the Cim Finance approved partners and treat yourself while shopping more responsibly, and managing your budget throughout the month.

Insights and Tips

Our Finance experts have put together a number of tips for you to better manage your cash flow, plan your expenses and spend responsibly.

Benefits

Enjoy our numerous benefits from
the comfort of
your home.

No more queuing or looking for your latest statements to check your credit agreements. Stay safe, and manage your accounts at your ease. So easy!

Mo Finans App available on your favourite marketplace

All these benefits are now at your reach on your favourite
marketplace. Click, download and install it right away on your
smart phone and stay connected to your credit financing and
purchases.

Quickstart

Get a quick overview and
learn the basics for easy
transactions

Mo Finans App is simple, intuitive and user-friendly. An app conceived to ease your day to day expense management. Get a quick overview of the app and see how far we can help you transact with ease

Frequently asked questions

Which products can I pay through the Mo Finans Mobile App?
You can pay the following products via Mo Finans: Credit Facility Agreement, Flexi Credit, Cim MoCredit, Cim Voyage, Cim MiStudy, Cim Credit Cards and Shell Cards.

Note: Leasing agreements are exclude on this app.
What payment options do I have?
You can pay via credit and debit card, Internet Banking and through a Mobile Banking App.
There is an error in my amount due. What do I need to do?
Please contact our Customer Experience Team on 203 6800 or 203 6898.
What type of card I can use for my payment?
You can use any MasterCard or Visa payment card (debit, credit or prepaid) which is enabled by your card issuer for online (card-not-present) transactions. Cim Finance Credit cards are also accepted.

Kindly contact your bank to ensure that your Visa Card or MasterCard is enabled for ecommerce/internet transactions.
How do I know that my card transaction is successful?
A message will appear on your screen to confirm that your payment has been successfully completed.
Will I receive a receipt when my payment is done?
You will be able to download your receipts in the “Payment History”.
Can I pay all my agreements at once?
Yes you can select one, several or all agreements under the “Quick pay” or “Pay” section.
Where can I get the account number of Cim Finance?
We will provide you with Cim Finance’s account number according to your bank.
Where do I get the unique Reference Id that I need to insert as remark on when proceeding with Internet Banking or Mobile App?
A unique Reference Id will be provided to you when proceeding with the transaction. This Reference Id will have to be inserted in the reference section when proceeding with your Internet Banking or Mobile App transaction.
How do I know how much I need to pay?
All the details will be featured on the Mo Finans Mobile App according to the selected agreement.
I need help. Who do I contact and how?
Please call our Customer Experience Team on 203 6800 or 203 6898 for more information.
How to know the balance that I have to pay for my monthly instalment due?
You will be able to view your “Amount Payable” on your detail product page or under the “Quick Pay” section.
My card payment has not gone through / I am not able to use my card, what should I do?
Kindly contact your bank to enable your card for online payment
What should I do if I have forgotten my PIN number?
Kindly click on “forgot PIN” on your login page and go through the registration process once again.
How do I change my PIN?
Go to the option menu on the app, click on “Profile”, then click “change PIN”.
What should I do if I change my mobile number?
Please contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch.
What should I do if I have lost my mobile phone?
Kindly contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch. We recommend you to contact your mobile operator to deactivate your Sim card.