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Mo Finans App

Let's make

your life

much easier

Mo Finans App

Let's make
your life
much easier

Have you ever thought that an app could be a real companion? Offering flexibility and more appropriate financial management? Mo Finans brings to you the best of credit management, where you can get an overview of your credit agreements and even more… wherever you are.

Flexibility

Options

Freedom

Management

Benefits of
Instant Payment

1

Link Bank Account

Choose your bank from the list and securely connect it to the MoFinans App using the secured code sent by your bank.

2

Instant Payment

Once your bank account is linked, you can proceed with your payment through MauCas®. The selected amount will be debited immediately from your bank account.

3

Available amount

Your instant payment is immediately allocated to your Cim Finance agreement account(s). You can view in real-time the updated amount due on your Cim Finance accounts.

4

Completely Secure

Pay securely via the Instant Payment System (IPS) operated by the Bank of Mauritius.

With this finance app,
I can save time
on the go

Wherever you are.
Whenever you need it.

Your financial transactions with Mo Finans is super easy, fun, insightful and secure.

Financing

Always keep track of your finances: get to know how much money is available, what is your outstanding amount, and find your agreements to help you plan your next purchase accordingly.

Pay online

Or use Mo Finans app to pay off your credit card or make payments at your convenience, anytime, directly from your mobile or your PC.

Locate your Cim Finance counter

Locate easily the Cim Finance approved partners and treat yourself while shopping more responsibly, and managing your budget throughout the month.

Insights and Tips

Our Finance experts have put together a number of tips for you to better manage your cash flow, plan your expenses and spend responsibly.

Benefits

Enjoy our numerous benefits from
the comfort of
your home.

No more queuing or looking for your latest statements to check your credit agreements. Stay safe, and manage your accounts at your ease. So easy!

Mo Finans App available on your favourite marketplace

All these benefits are now at your reach on your favourite
marketplace. Click, download and install it right away on your
smart phone and stay connected to your credit financing and
purchases.

Quickstart

Get a quick overview and
learn the basics for easy
transactions

Mo Finans App is simple, intuitive and user-friendly. An app conceived to ease your day to day expense management. Get a quick overview of the app and see how far we can help you transact with ease

Frequently asked questions

What is the least amount which I can borrow?

The minimum loan amount you can apply for through the MoFinans App is Rs 10,000, subject to terms and conditions.

Who can apply for a loan on the MoFinans App?

The MoFinans App is exclusively available for existing customers of Cim Finance. If you have not downloaded the app yet, you can easily do so to begin your loan application process. For those who are not customers of Cim Finance, applying for a loan is accessible via WhatsApp. Simply send a message saying “Hi” to 5251 4848, and you can start your loan application journey.

What documents do I need for a loan application?

For a loan application through the MoFinans App, you will need to submit up-to-date financial documents that are less than 3 months old, such as a recent payslip or bank statement. Additionally, you will need to provide a current utility bill (e.g., CEB, CWA, or MT bills) as proof of address.

What exactly is V-KYC?

V-KYC, short for “Video Know Your Customer”, is a digital identity verification process during which a Cim agent conducts a video call with a customer. 

Is linking my bank account necessary during the loan application journey?

Yes. Linking your bank account through the MauCAS Instant Payment System (IPS), powered by the Bank of Mauritius (BOM), in the App is essential for the loan disbursement, ensuring the transfer of funds to your account. 

How do I reach out in case of queries?

You can contact the hotline +230 659 6806 for more information or send an email on This email address is being protected from spambots. You need JavaScript enabled to view it., if you have any queries.

How can I access my receipts?

Payment receipts are accessible within the MoFinans App and can be downloaded from the “Payment History” section.

Is credit insurance a requirement?

Yes. Contracting a credit insurance cover is a mandatory requirement for securing a loan through the MoFinans App.

What is the longest I can take to repay my loan?

You can extend your loan repayment up to a maximum period of 5 years.

How much interest is charged on the loan?

Your MoCrédit loan has an annual interest rate of 16.98% of the total credit amount.

What payment options do I have?

You can pay via credit and debit card, Internet Banking and through a Mobile Banking App.

I have done a payment at a Cim counter but this payment does not reflect on Mo Finans Mobile App. Why is this?
Please contact our Customer Experience Team on 203 6800 or 203 6898.
What type of card I can use for my payment?
You can use any MasterCard or Visa payment card (debit, credit or prepaid) which is enabled by your card issuer for online (card-not-present) transactions. Cim Finance Credit cards are also accepted.

Kindly contact your bank to ensure that your Visa Card or MasterCard is enabled for ecommerce/internet transactions.
Will I receive a receipt when my payment is done?
You will be able to download your receipts in the “Payment History”.
Where can I get the account number of Cim Finance?
We will provide you with Cim Finance’s account number according to your bank.
Where do I get the unique Reference Id that I need to insert as remark on when proceeding with Internet Banking or Mobile App?
A unique Reference Id will be provided to you when proceeding with the transaction. This Reference Id will have to be inserted in the reference section when proceeding with your Internet Banking or Mobile App transaction.
How do I know how much I need to pay?
All the details will be featured on the Mo Finans Mobile App according to the selected agreement.
How to know the balance that I have to pay for my monthly instalment due?
You will be able to view your “Amount Payable” on your detail product page or under the “Quick Pay” section.
My card payment has not gone through / I am not able to use my card, what should I do?
Kindly contact your bank to enable your card for online payment
What should I do if I have forgotten my PIN number?
Kindly click on “forgot PIN” on your login page and go through the registration process once again.
How do I change my PIN?
Go to the option menu on the app, click on “Profile”, then click “change PIN”.
What should I do if I change my mobile number?
Please contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch.
What should I do if I have lost my mobile phone?
Kindly contact our Customer Experience Team on 203 6800 / 203 6898 or visit our nearest branch. We recommend you to contact your mobile operator to deactivate your Sim card.

Whether you come to meet us
or get started online,
we will be glad to
hear from you


CIM Financial Services Ltd holds a Credit Finance License No. CF19000015 issued by the FSC. CFSL also holds a Payment Service Provider (PSP) license issued by the Bank of Mauritius.

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